1. Do I get access to the DocTutorials App with my face-to-face (F2F) class subscription?

Ans: Yes, your F2F subscription comes with full access to the DocTutorials App for the entire duration of your course.

2. Is there a personal reading cabin facility available?

Ans: A personal reading cabin facility is currently available at our Hyderabad centre.The first 80 DTLC  subscribers will enjoy exclusive access to our private reading cabins, perfect for focused study. They are available until the end of your subscription.

3. Are study materials included in the F2F package?

Ans: For each subject, you’ll receive a high-quality, colored workbook. It’s designed with 70% content and 30% note-taking space for capturing key highlights during class.

4. Are library facilities available 24/7?

Ans: Yes, our library is open around the clock. But air conditioning services are available from 10 AM to 10 PM.

5. When will I receive the workbooks for each subject?

Ans: You’ll receive your workbook before the first class of each subject, ensuring you’re always well-prepared.

6. Are tests included in the F2F program?

Ans: Yes, we provide a variety of tests including topic-wise tests, cumulative tests (every 3 subjects), combo tests (every 6 subjects), mini-tests (for all 9 subjects), grand tests, and a computer-based test (CBT) before the final exam.

7. Will the class venue change for major subjects?

Ans: No, your class venue will remain the same throughout your entire course. No surprises.

8. Is there a difference between the online and offline faculty?

Ans: No, not at all. Whether you’re online or offline, you’ll be taught by the same expert faculty.

9. Can I access the DocTutorials App on my laptop or computer?

Ans: The app is available on tablets and mobiles. However, you can access tests on laptops, MacBooks, and computers.

10. Can I switch from DTLC face-to-face classes to a Hybrid plan later?

Ans: Yes, you can upgrade to the Hybrid plan for an additional fee. You’ll then get Live App Access with the Hybrid package.

11. What should I do if my account is blocked, suspended, or deleted?

Ans: Don’t worry. Contact our support team immediately, and we’ll resolve the issue within 2-3 hours (between 10 AM and 7 PM).

12. Can I change my registered mobile number?

Ans: Yes, you can update your mobile number via your profile page. In case of any suspicious activity, we reserve the right to refuse the change. For smooth assistance, feel free to contact our support team.

13. How do I reach the DocTutorials support team?

Ans: You can reach us at help@doctutorials.com or give us a call at +91 7416660563. We’re here to help!

14. What are the available payment methods?

Ans: We accept a range of payment options including Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

15. How long does it take to activate my account after making a payment?

Ans: Once your payment is confirmed, your account will be activated immediately.

16. Can I pay the subscription amount in EMI?

Ans: Yes, we offer easy EMI options via credit cards, so you can manage your payments conveniently.

17. What should I do if I’ve made a payment but my account isn’t activated yet?

Ans: If you’ve paid but your account hasn’t been activated, please reach out to our support team. We’ll get it resolved right away.